Corrections Policy
Corrections & Updates Policy
Effective Date: July 15, 2026
Our Commitment to Accuracy
At Nanswap, we are dedicated to providing accurate, reliable, and timely information regarding our cryptocurrency exchange platform, Nano and Banano token swaps, and related blockchain services. We recognize the importance of factual correctness and transparency for our users and the wider blockchain community. If errors or outdated information are identified, we are committed to correcting them promptly and transparently.
How to Submit a Correction
If you notice an error or believe that any content on thenanswap.gr.com requires a correction or update, we encourage you to notify us. Please email us at contact@thenanswap.gr.com with the following details:
- The URL of the page containing the error
- A description of the issue
- The correct information, if available
- Your contact information (optional, for follow-up)
How We Process Corrections
Upon receiving a correction request, our editorial team will:
- Review the reported issue and verify the accuracy of the claim
- Consult with subject matter experts and internal teams as required
- Update the content to correct the error or clarify information, if necessary
- Document the correction for transparency and future reference
We prioritize corrections based on the potential impact on user understanding, platform usage, and safety.
Correction Timelines
We aim to address all correction requests as promptly as possible:
- Critical errors (affecting user safety, security, or financial risk): within 24 hours
- Factual errors (non-critical): within 3 business days
- Minor edits (typos, formatting): within 7 business days
You will receive a confirmation of receipt and, if you provide your contact information, a notification once the correction has been made.
Transparency Log
Nanswap values transparency. All substantial corrections and updates are noted inline on the relevant page. We provide a brief statement such as “Correction: [description of the change]” along with the date of the update. For significant updates, we may also include a changelog at the end of the page. This ensures our users are always aware of any changes to the information they rely on.
Contact the Editorial Team
If you have questions about this Corrections & Updates Policy or wish to discuss a content issue directly with our editorial team, please contact us at contact@thenanswap.gr.com. We appreciate your feedback and are committed to maintaining the highest standards of accuracy and trustworthiness.