Privacy Policy
Effective date: July 15, 2026
Privacy Policy for Nanswap (thenanswap.gr.com)
Effective Date: July 15, 2026
This Privacy Policy describes how Nanswap (thenanswap.gr.com) ("we", "us", or "our") collects, uses, discloses, and protects your information when you access or use our cryptocurrency exchange platform specializing in Nano and Banano token swaps and related blockchain services. By accessing or using thenanswap.gr.com, you agree to this Privacy Policy. If you do not agree with this Policy, please do not use our services.
1. Information We Collect
1.1 Information You Provide
- Account Registration: When you create an account, we may collect your email address, username, password, and optionally, other identifiers.
- KYC/AML Compliance: In certain cases, to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may request additional identification information such as your full name, date of birth, government-issued identification documents, residential address, and photographs.
- Communications: If you contact us via email at contact@thenanswap.gr.com or through our support channels, we collect your contact details and the content of your communication.
1.2 Information Collected Automatically
- Usage Data: We collect information about your interactions with thenanswap.gr.com, such as your IP address, browser type, device information, operating system, access times, pages viewed, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and for security purposes. You can control the use of cookies through your browser settings.
- Blockchain Data: As a blockchain-based platform, certain transactional data (such as wallet addresses, transaction hashes, token amounts, and timestamps) are collected and publicly recorded on the respective blockchains (e.g., Nano, Banano). This data is immutable and outside our direct control.
2. How We Use Your Information
- To provide, operate, and maintain the Nanswap platform.
- To process and facilitate Nano and Banano token swaps and related services.
- To comply with legal obligations, including KYC/AML requirements and anti-fraud monitoring.
- To communicate with you regarding your account, transactions, and support inquiries.
- To improve, personalize, and enhance our services and user experience.
- To detect, prevent, and address security threats, fraudulent activities, and technical issues.
- For analytics, research, and performance monitoring of thenanswap.gr.com.
3. Disclosure of Information
- Service Providers: We may share your information with trusted third-party service providers that assist us in operating thenanswap.gr.com, conducting KYC/AML checks, processing payments, providing analytics, or improving our services. These providers are contractually obligated to protect your information and use it only for specified purposes.
- Legal and Regulatory Compliance: We may disclose your information if required by law, regulation, court order, or in response to valid governmental requests, or to enforce our Terms of Service and protect our rights or the rights of others.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes to ownership or use of your information.
- Public Blockchain Data: Please note that transactions conducted on Nano, Banano, or other blockchain networks are publicly visible and cannot be deleted or altered by Nanswap.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities occurring under your account.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Blockchain transaction data, by its nature, is permanently recorded and cannot be deleted by us.
6. Your Rights and Choices
- Access and Correction: You may access, update, or correct your account information by logging into your account on thenanswap.gr.com.
- Deletion: You may request deletion of your account and personal data by contacting us at contact@thenanswap.gr.com. Please note that certain information, such as blockchain transaction data and information required for legal compliance, may not be eligible for deletion.
- Cookies: You can control cookies through your browser settings. Disabling cookies may affect your experience on thenanswap.gr.com.
- Opt-out: You may opt out of non-essential communications by following the unsubscribe instructions in our emails or contacting us directly.
7. International Data Transfers
thenanswap.gr.com may process and store your information in jurisdictions outside your country of residence. Where applicable, we implement appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable laws.
8. Children's Privacy
thenanswap.gr.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. We will notify users of material changes by posting the revised Policy on thenanswap.gr.com and updating the effective date. Your continued use of thenanswap.gr.com after any changes constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email: contact@thenanswap.gr.com
Thank you for trusting Nanswap (thenanswap.gr.com) with your cryptocurrency exchange needs.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Nanswap
Website: thenanswap.gr.com
Email: contact@thenanswap.gr.com